Shipping & returns
What to expect after you order, and what we do if something goes wrong.
Production and shipping
Everything is printed to order. Production usually takes 2 to 7 business days. After that your order ships and you receive a tracking link by email.
| Stage | Typical time |
|---|---|
| Production (printing) | 2 to 7 business days |
| Delivery | Varies by shipping method chosen at checkout |
We ship to most countries worldwide. Shipping is calculated at checkout from the items in your cart and your delivery address. Delivery times depend on the product and where it is going: printed and embroidered items usually arrive fastest, while all-over-print items and socks can take longer. Orders sent outside the United States may be charged import duties or taxes by the destination country, which the recipient pays. Shipping costs are shown at checkout before you pay.
Changes and cancellations
You can change or cancel an order within 2 hours of placing it. After that it enters production and can’t be changed. Contact us right away with your order number.
Returns and exchanges
Every item is made especially for you, so we can’t accept returns or exchanges for change of mind or wrong size. Please check the size guide before ordering.
Damaged, defective or wrong items
If your order arrives damaged, misprinted or incorrect, we’ll make it right. Within 30 days of delivery, send us your order number and a clear photo of the problem through the contact form. We’ll reprint the item or refund you, at no cost to you.
Lost packages
If your tracking shows no movement for an extended period or your package is marked delivered but hasn’t arrived, contact us and we’ll look into it.